Teams at Providence Hospitality Partners

The Security Officer protects employees, guests, visitors, and company assets by patrolling premises, controlling access, monitoring security and fire systems, responding to emergencies, investigating incidents, checking packages and identification, and coordinating with law enforcement. The role requires incident documentation, sound judgment, strong communication, and the ability to work independently in a physically active environment.

Manages hotel engineering and maintenance operations, including preventive maintenance, building systems, equipment repairs, safety compliance, inventory, budgets, contractors, and staff supervision. Oversees HVAC, refrigeration, plumbing, electrical, generators, water treatment, and other property systems. Ensures timely service responses, regulatory compliance, quality work, employee development, and adherence to OSHA, ADA, fire, and sanitation requirements.

Manages front office and lobby operations, including guest registration, checkout, reservations, service standards, budgets, reporting, and complaint resolution. Supervises, schedules, hires, trains, and develops front desk staff while ensuring compliance with hotel policies and safety standards. Supports guest satisfaction, promotes hotel services and local attractions, monitors social media and travel-site feedback, and performs front desk duties as needed.