Teams at Provenir, Inc.

The Business Operations Manager will support senior leadership by translating priorities into action, managing cross-functional projects, improving workflows, coordinating customers and vendors, supporting enterprise sales, maintaining CRM visibility, and building dashboards and operating structure. The role requires a hands-on, analytical generalist who can solve operational problems and coordinate Sales, Product, Technology, Finance, HR, Legal, and Customer Delivery in an early-stage SaaS environment.

Partners with Sales and customer-facing teams to sell Provenir’s risk-decisioning platform. Conducts discovery, develops tailored demonstrations, leads solution architecture workshops, supports RFPs and technical validation, and advises customers on credit risk and fraud decisioning. Collaborates with Product, Professional Services, Data Science, and Marketing to shape solution strategies, communicate business value, and support successful transitions to implementation.

The Senior PreSales Consultant partners with sales and technical teams to discover customer needs, deliver tailored demonstrations, lead solution and architecture workshops, answer RFPs, and articulate platform value. The role develops decisioning and AI/ML solution strategies, maintains demonstration environments, supports webinars and thought leadership, documents solution requirements, enables internal teams, and feeds customer insights into product roadmaps. Expertise in fraud, financial crime, enterprise software, and financial services is central to the position.