Teams at Protos Security

Supervise dispatch floor operations and a Client Support team, handle escalations, manage productivity and service quality, coach and develop staff, collaborate with vendors and internal teams, use multiple software and reporting tools, and drive continuous improvement to ensure exceptional client support.

Drive new business and manage an assigned book of business for national security officer and managed services. Prospect, develop proposals, present solutions, negotiate complex deals, and hit aggressive sales targets while using CRM and sales tools. Role requires travel and occasional after-hours work.

Process high-volume vendor invoices in the ERP, validate and code invoices, support payment runs and reconciliations, respond to vendor inquiries, maintain records for audits, and adhere to AP controls and month-end activities in a fast-paced environment.