Teams at Protos Security

Lead financial performance, retention, and growth for assigned enterprise accounts. Build executive relationships, drive expansion and stabilization strategies, run QBRs/ABRs, coordinate cross-functional delivery, monitor performance, mitigate risks, and maintain account records in Salesforce to ensure operational excellence and client satisfaction.

Provide armed or unarmed on-site security through regular patrols, CCTV monitoring, incident response, first aid, and coordination with emergency services. Maintain reports, follow protocols, and participate in ongoing training. Must work evenings, overnights, and weekends.

Monitor live surveillance feeds, identify suspicious activity and respond to alerts per protocol. Supervise and assist training of ~35 monitoring specialists, review archived footage, prepare incident reports, liaise with stakeholders and local authorities, and provide customer service.