Teams at Protocase Inc.

Provide technical, customer-facing support for custom enterprise storage systems built on Linux and open-source technologies. Troubleshoot hardware, storage (ZFS/RAID), networking (bonding, subnetting, routing), document solutions, collaborate with internal teams, and improve support processes and documentation.

Improve and optimize manufacturing processes through tooling and fixture design, data-driven process experiments, root-cause analysis, automation support, and cross-functional collaboration to increase throughput, quality, safety, and scalability.

Design and present enterprise storage architectures using open-source platforms. Lead technical discovery with clients, produce architecture documentation and implementation recommendations, support sales through demos and scopes of work, and collaborate with engineering and R&D to ensure successful customer outcomes.