Teams at Protex AI

Provide escalated technical support for edge-to-cloud computer vision deployments: troubleshoot cameras, networking, edge devices, and integrations; analyze AWS CloudWatch logs; debug Python and JavaScript; collaborate with Engineering, Product, and Client Success; document solutions and improve support processes.

Own roadmap and delivery for an AI-powered Site Intelligence product suite. Design and ship B2B workflows, prototype with engineering, run customer-facing discovery and deployments, and architect enterprise integrations while leveraging AI to accelerate product development.

Manage a portfolio of 8–12 enterprise clients to drive platform adoption, measurable safety and operational outcomes, retention, and expansion. Coordinate rollouts, lead business reviews, remove blockers, escalate product/technical issues, and partner cross-functionally with Sales, Implementation, Product, and Engineering.