Jobs at Protera Health

Lead finance operations, FP&A, multi-entity accounting, and payer-contract financial modeling. Build dashboards, cash forecasting, intercompany reconciliations, and liaise with legal, operations, and external accountants to scale MSO-PC financial infrastructure.

Manage and analyze healthcare and customer data across systems; validate and reconcile claims, enrollment, and roster files; build dashboards and customer-facing reports; support data movement (Salesforce, Healthie), identify automation opportunities, and partner with cross-functional teams to document workflows and drive analytics.

Lead and scale patient enrollment and engagement operations: own KPIs, optimize conversion across outreach, onboarding, and orientation, manage and develop the engagement team, improve workflows and automation with product and analytics, use Salesforce and data to monitor performance, and build retention and re-engagement pathways.

Handle inbound calls, emails, and web inquiries to convert leads into enrolled patients for an MSK digital care platform. Provide product knowledge, guide digital onboarding, document interactions in Salesforce, follow up to meet conversion targets, and deliver high-touch customer service remotely.