Jobs at ProScore Technologies

Lead a team of 3–5 QA Engineers and own quality strategy, test planning, automation, regression coverage, defect management, and release readiness. Partner with Product and Engineering in Agile/Scrum processes, provide go/no-go recommendations, improve testing and documentation, and ensure audit-ready traceability for compliance software. The role is hands-on, emphasizing Playwright and TypeScript/JavaScript automation, risk-based testing, and clear communication of quality risks.

Leads IT operations across change management, service desk, end-user support, incident and problem management, infrastructure monitoring, operational security, compliance, vendors, assets, and team development. Chairs the Change Advisory Board, oversees 24/7 operations, manages audit readiness for SOC and PCI controls, drives SLA and uptime performance, and provides executive-level operational reporting. This remote leadership role requires building scalable processes and developing a multifunctional IT operations team.

Process certified payroll and submit reports via LCPtracker, ensure compliance with Davis-Bacon and prevailing wage laws, review timecards and wage classifications, reconcile payroll discrepancies, monitor fringe benefits and overtime, prepare reports for audits and government agencies, and maintain payroll records.

The Customer Success Representative engages with clients to optimize their use of AI-powered compliance solutions, ensures successful onboarding, provides ongoing support, and manages client projects efficiently.

Manage client onboarding, training, and ongoing success for ProScore's AI-powered compliance platform. Serve as client advocate, run virtual/in-person trainings, manage custom projects, handle billing/admin tasks, and collaborate with Product, Sales, and Support to optimize client outcomes and ensure regulatory compliance (IRA-focused).

Manage client onboarding, training, and ongoing support for ProScore's AI-powered compliance platform. Build relationships across client organizations, run virtual and in-person trainings, manage custom projects, handle billing and reporting, and liaise with Product, Sales, and Support to drive product adoption and compliance success.

Manage full sales cycle for ProScore's workforce compliance platform: conduct discovery, deliver demos, build executive relationships, prepare proposals, negotiate contracts, forecast pipeline, and meet revenue targets while collaborating with SDRs, marketing, product, and customer success.

Serve as the operational backbone between product, engineering, delivery, and compliance. Translate regulatory-driven business outcomes into PRDs, user stories, and acceptance criteria. Own Jira boards and Agile delivery (sprint planning, grooming, ceremonies), manage project plans, resources, timelines, and risks, and produce stakeholder reports, playbooks, and implementation materials.

Generate and qualify new business opportunities via outbound prospecting, cold calls, email and LinkedIn; research accounts; schedule demos; maintain CRM data; collaborate with marketing and sales leadership; attend industry events; meet activity and pipeline goals; become subject-matter expert in workforce compliance and ProScore's platform.