Teams at Prosci

Coordinate logistics for virtual and in-person training programmes, manage enrolment and CRM records, communicate with clients and instructors, handle customer enquiries, arrange materials and venue logistics, trigger feedback and badge processes, and maintain accurate documentation while upholding EU/UK data privacy standards.

Provide operational support to Sales Executives by managing bid documentation and vendor registrations, maintaining customer procurement portal records, handling inbound/outbound commercial inquiries, preparing proposals/contracts, coordinating sales-to-operations handovers, and liaising with Finance for billing and invoicing.

Lead North America Open Enrollment growth by developing and executing integrated go-to-market, demand generation, and OE-to-enterprise conversion strategies. Partner across Marketing, Enterprise Sales, Operations, and Customer Success to optimize funnel performance, establish KPIs and SLAs, build partnership strategies, implement scalable commercial operations, and lead a high-performing growth team to drive measurable revenue and pipeline outcomes.