Teams at PropertyMe

Gather, analyze, validate, and document customer and business requirements for a cloud-based property management platform. Translate needs into workflows, user flows, specifications, and user stories; support product discovery, backlog refinement, prioritization, feasibility analysis, and feature delivery. Collaborate with product managers, designers, engineers, customers, and third-party providers to improve products and integrations, while supporting demonstrations, training, and product-related queries.

Own the commercial performance and day-to-day management of the App Marketplace: grow partner membership and revenue, manage partner relationships and onboarding, lead contract negotiations, triage escalations, and work with Product, Engineering, Marketing, and Support to prioritise API features and roadmap.

First-line IT support for a mixed Windows and macOS environment: troubleshoot hardware, software, connectivity and AV; manage user accounts and devices via JumpCloud/MDM; support Microsoft 365, Slack, Zoom and Salesforce; assist with onboarding/offboarding, network devices, cybersecurity tools (CrowdStrike, Cloudflare), asset register, documentation and IT projects. Onsite role in Sydney supporting Australia-wide teams.