Jobs at Propelus

Lead the strategy and growth of Propelus' B2B product portfolio, managing a team of Product Managers to drive revenue and market expansion while ensuring compliance with healthcare regulations.

The Senior Customer Success Manager will manage complex government client relationships, ensuring compliance and alignment with agency mandates while driving customer success and long-term value.

Manage and mentor a team of Customer Success Managers, drive retention and expansion, analyze customer health to mitigate churn, align cross-functional strategies, optimize workflows, and present insights to leadership to improve processes and growth.

The Data Engineer builds and maintains data infrastructure, develops data pipelines, ensures data quality, and collaborates with teams for insights.

The Senior Data Analytics Engineer will develop data pipelines, support data-driven decision-making, collaborate with stakeholders, and improve data quality and processes.

Provide high-volume, multichannel technical support for CE Broker users via phone, chat, and email. Troubleshoot software/navigation issues, resolve at least eight tickets per hour, collaborate on knowledge base and product feedback, and work with AI agents to manage complex human interactions in a fast-paced SaaS environment.

Lead end-to-end UX design and ship production-quality front-end code. Conduct user research, create wireframes/prototypes, validate with users, and implement designs using React and Tailwind. Own and extend the design system, ensure WCAG/ADA compliance, and drive design-engineering decisions while using AI-assisted tools like Claude Design to accelerate delivery.

The Senior Performance Marketing Manager will lead B2C marketing strategies for subscription growth, focusing on PPC, SEO, and analytics to drive acquisition and revenue.

The Sales Executive will manage the sales process for healthcare solutions, develop business relationships, and lead the bid processes while analyzing market trends.

Build and maintain ETL pipelines and data models, ensure data quality, collaborate with data scientists and stakeholders, deploy analytical solutions, document metadata, and improve data infrastructure and processes to support reporting and decision-making.

Build, maintain, and optimize ETL/ELT data pipelines and data warehouse assets. Ensure data quality, develop data models and documentation, support migrations, and collaborate with analysts and data scientists to meet analytics needs.

Manage a portfolio of customers as primary contact to drive onboarding, adoption, retention and expansion. Build relationships, create success plans, monitor customer health using CSP, run business reviews, resolve issues with Support/Product, and identify upsell/cross-sell opportunities.