Teams at Profile Software

Leads Level 2 and Level 3 SOC analysts, oversees complex incident investigations, provides escalation support, and drives detection engineering, threat hunting, SIEM optimization, and SOC process improvement. The role also coordinates customer incident support, collaborates on SOAR/XDR and SIEM integrations, monitors operational performance, and coaches analysts.

Designs, implements, integrates, and maintains SOC platforms including SIEM, SOAR, security automation, and AI-driven security solutions. Ensures infrastructure availability, performance, scalability, and reliability; leads customer onboarding and log-source integrations; develops SOAR workflows and platform integrations; supports detection engineering, technology evaluations, documentation, troubleshooting, vendor escalations, and on-call operations.

Design and maintain CI/CD pipelines, provision AWS infrastructure with Terraform, orchestrate applications with Kubernetes, and automate configuration using Ansible. Troubleshoot infrastructure across development, testing, and production environments while improving reliability, scalability, security, and operational efficiency. The role also requires scripting, collaboration with development and operations teams, and staying current with DevOps practices and tools.