ProductSupport
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AI-empowered product support, streamlining service and reducing costs.
ProductSupport.com is an innovative platform designed to revolutionize the way companies manage their product support services. By integrating advanced AI technology into our solutions, we provide a self-service product support system that enables customers to find answers to their questions without waiting for an agent.
Our AI chatbot is engineered to interact with customers, understand their issues, and guide them to relevant solutions, thereby freeing up your support staff to handle complex inquiries that need human intervention. This results in significantly reduced support request volumes, allowing your team to focus on other important tasks and also leading to considerable savings on support costs.
We believe that an efficient, customer-centric support system can significantly enhance customer satisfaction, retention, and loyalty.
Our AI chatbot is engineered to interact with customers, understand their issues, and guide them to relevant solutions, thereby freeing up your support staff to handle complex inquiries that need human intervention. This results in significantly reduced support request volumes, allowing your team to focus on other important tasks and also leading to considerable savings on support costs.
We believe that an efficient, customer-centric support system can significantly enhance customer satisfaction, retention, and loyalty.
ProductSupport Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
Not Specified
Detroit, Michigan, USA
Technology We Use
AWS (Amazon Web Services)
SERVICES
GitHub
SERVICES
GraphQL
FRAMEWORKS
Next.js
FRAMEWORKS
Node.js
FRAMEWORKS
PostgreSQL
DATABASES
React
LIBRARIES
TypeScript
LANGUAGES
Figma
DESIGN
Google Analytics
ANALYTICS
Monday.com
PROJECT MANAGEMENT
Mailgun
EMAIL
