Teams at Process Street

Architect and evolve backend systems, scalable APIs, AI-assisted services, and full-stack SaaS features. Build React interfaces, agent-driven development workflows, internal engineering tools, and AI-native coding practices. Own features end to end, optimize performance, and help establish engineering best practices while potentially leading a small team. The role emphasizes autonomy, asynchronous collaboration, and leveraging Claude Code, Codex, and other AI tools.

Build trusted customer relationships, guide onboarding and implementation, deliver training and business reviews, answer questions, and promote product adoption. Contribute to support resources, communicate customer feedback to internal teams, identify expansion and referral opportunities, track customer success metrics, and experiment with AI and automation. The role is fully remote and supports primarily US-based customers during Pacific Time business hours.

Own the full inbound sales cycle from discovery through close for Process Street and Dash. Responsibilities include conducting discovery calls, delivering product demos, articulating AI value, maintaining CRM and pipeline accuracy, refining inbound conversion playbooks, leveraging AI sales tools, coordinating customer handoffs, and meeting activity and pipeline targets.