Teams at Probe CX

Manages end-to-end workforce capacity and seat planning across campaigns. Develops staffing plans from contact forecasts, analyzes contact patterns, and produces reporting on utilization, attrition, and operational performance. Collaborates with clients and internal stakeholders to reconcile forecasts, optimize seat utilization, and support strategic business decisions. The role also requires leadership of teams, strong communication, and regular coordination with operations and support departments.

Lead consultative B2B sales for conversational AI solutions, conducting discovery calls, demonstrating the Oration platform, quantifying ROI, creating proposals and Statements of Work, and managing opportunities through contract signing in Salesforce. Engage operations managers, IT directors, and C-suite executives while independently developing tailored sales collateral and business cases.

The Sales Enablement Lead will manage sales operations and enablement for the enterprise growth team. Responsibilities include administering HubSpot CRM, maintaining data integrity, building dashboards and workflows, managing qualification processes, developing sales playbooks and proposal tools, conducting win/loss analysis, and tracking commissions, targets, pipeline sufficiency, and cost-of-sales metrics. The role partners with marketing, creative, pre-sales, and senior growth leaders to improve sales execution and commercial performance.