Teams at Proactive Technology Management

Provide hybrid, client-facing IT support across networking, Windows desktops and servers, Office 365, Active Directory, and security. Install and troubleshoot networks, firewalls, access points, switches, and virtualized environments. Support remote and on-site clients, guide purchasing, and maintain configurations.

Run 30-day AI Jumpstart Discovery engagements embedded in healthcare clients: lead stakeholder interviews and workshops, map current/future-state BPMN, prioritize ROI-defensible opportunities, QA AI-generated deliverables, address data/integration/HIPAA blockers, and carry Discovery into implementation SOWs.

Lead a 90-day discovery and implementation engagement to inventory and govern a Fortune-class enterprise's Power Platform, Copilot Studio, and M365 estate. Deliver a risk-ranked inventory and prioritized governance backlog, deploy CoE Kit and ALM pipelines, implement Purview-aligned classification, DLP, retention and audit, operationalize Copilot agent governance, and build observability with Azure Monitor/Log Analytics/Application Insights and Power BI plus architecture and delivery artifacts.