Teams at Prismatic (prismatic.io)

Leads the Engineering organization across two remote teams, directly managing, coaching, and developing engineers. Partners with Product to drive timely, high-quality delivery; staffs initiatives, develops technical leads, resolves cross-team risks, supports hiring, and contributes to architecture, technical debt, and scaling decisions. The role oversees execution, engineering process, quality, and team engagement while guiding a high-scale SaaS platform built with TypeScript, Python, Django, React, AWS, Postgres, and Redis.

Provide technical support and onboarding for customers building and troubleshooting integrations with third-party applications. Triage issues, debug API requests, authentication, and data-formatting problems, guide users through low-code and developer tools, and collaborate with Engineering, Product, and Account Management. Communicate customer trends internally while delivering an exceptional customer experience on a fully remote team.

The Senior Backend Engineer will develop, test, and maintain scalable integrations, support cross-functional teams, and enhance developer experiences.