Teams at PRISM+

Lead and manage technicians and in-house agents to meet operational standards. Oversee workload, asset and logistics management, reporting, and data analysis to identify trends and create resolution playbooks. Run projects to resolve operational problems, handle complex escalations, and perform ad-hoc operational duties to ensure timely, high-quality customer experience.

The Account Manager will focus on business development, client engagement, and market insights to grow the client base and support business objectives. Responsibilities include lead generation, relationship building, and refining sales strategies based on market research.

Support the marketing team by creating and editing social media content, managing platforms, and assisting with influencer collaborations.