Teams at PRISM+

The Performance Marketing Lead will manage and optimize advertising campaigns across multiple platforms, focusing on data-driven insights and performance improvement, while working closely with stakeholders.

Serve as second-level support for the contact center: handle complex escalations and VIP complaints across email, chat and phone; advise frontline agents; liaise with technical and operations teams; audit agent work, analyze customer feedback to identify product issues and improvement opportunities, and support operational changes.

Lead and grow PRISM+ corporate/dealer sales in Sarawak and East Malaysia. Develop sales strategies, support dealers with marketing materials, manage forecasts and payment tracking, ensure prompt dealer payments, produce sales reports, and handle roadshow logistics.