Jobs at PRISM+

Supervise daily delivery fleet operations, drivers, routing, manpower allocation, logistics, warehousing, and delivery performance reporting. Maintain driver and vehicle records, coordinate servicing and repairs, manage delivery equipment inventory, and develop workflow efficiencies. The role also supports driver training, candidate interviews, onsite setup, and office maintenance.

Supports marketplace growth operations by monitoring pricing, promotions, listings, bundles, stock, campaign setup, reports, and dashboards across Singapore and Malaysia. Assists with affiliate livestreams, streamer coordination, product demos, events, photo and video shoots, and KOL or media hosting. The role requires careful spreadsheet work, strong organization, customer-facing confidence, and availability for occasional evenings or weekends.

Acquire and manage homeowner, interior designer, and contractor accounts for a confidential sales project. Responsibilities include lead generation, showroom consultations, prospecting, site visits, quotations, pipeline management, closing deals, installation coordination, after-sales support, database updates, receivables tracking, and warranty issue resolution. The role requires meeting monthly sales targets while delivering strong client satisfaction.

Build and deploy AI-powered workflows for business teams across operations, retail, finance, engineering, and marketing. Interns identify process problems, scope solutions, prototype with code and AI tools, launch them for users, debug live issues, train teams, and hand over maintainable systems. The role requires evaluating AI output, connecting front ends, APIs, and databases, weighing cost and performance trade-offs, and measuring business impact over a six-month full-time internship.

Leads technicians and in-house agents, manages operational workloads and projects, monitors team performance, analyzes trends, develops resolution playbooks, and handles complex customer escalations. The role also oversees asset and logistics management, maintains performance reports, coordinates multiple priorities, and drives structured improvements to customer experience and operational quality.

Serve as the Malaysia HR lead, managing payroll, statutory contributions, employee relations, disciplinary processes, employment documentation, hiring, onboarding, and probation. Support retail recruitment, maintain HR data and reports, and lead process improvement projects. Ensure compliance with Malaysian employment legislation, manage foreign worker matters, support compensation cycles, and improve workflows using spreadsheets, Slack, and AI tools. Handle sensitive employee issues independently and coordinate with the regional People team in Singapore.

Manage product and supplier quality for consumer electronics by tracking defect trends, leading root-cause investigations, coordinating corrective actions, supporting product launches, and building scalable quality processes. The role works across Product, RMA, Operations, and overseas manufacturing partners while using customer feedback, repair data, and dashboards to drive improvements in hardware, firmware, and battery-related issues.

Lead the UX and web team during a six-month maternity cover, overseeing website and e-commerce UX, CRO and A/B testing, campaign execution, product launches, mobile app UX, marketplace storefronts, and creative collateral. Manage designers, frontend developers, and contractors; coordinate cross-functional delivery; maintain quality and pace across a busy retail calendar; and make fast, informed prioritization decisions.

Develop and enhance Salesforce solutions using Apex, LWC, SOQL, and Flows. Build integrations, data pipelines, Service Cloud workflows, reports, dashboards, automation, and Order Management or Field Service components. Troubleshoot defects and performance issues, document technical solutions, assess requirements, estimate effort, and collaborate with internal stakeholders and external partners on scalable implementations.

Plans and executes market and competitive intelligence research across product categories. Tracks competitor pricing, promotions, products, and customer demand; gathers and validates data from multiple sources; analyzes findings; builds dashboards and reports; and presents actionable recommendations to marketing, product, and management stakeholders.

Manage the full recruitment lifecycle for Malaysia and subsidiary roles, including requisition intake, sourcing, screening, interviews, offers, recordkeeping, and reporting. Partner with hiring managers and the Singapore Talent Acquisition team, support employer branding and recruitment campaigns, and improve recruitment processes. The role requires strong communication, sourcing, interviewing, stakeholder management, coordination, and prioritization skills.

Lead and grow PRISM+ corporate/dealer sales in Sarawak and East Malaysia. Develop sales strategies, support dealers with marketing materials, manage forecasts and payment tracking, ensure prompt dealer payments, produce sales reports, and handle roadshow logistics.

The Corporate Sales Lead will manage corporate customer inquiries, oversee transactions, build client relationships, and drive sales of air conditioning products.

Support recruitment operations by posting roles, screening applications, scheduling interviews, and coordinating high-volume technician and retail hiring. Maintain candidate records, trackers, and reports in Google Sheets or Excel, collect onboarding documents, identify process gaps, and assist with HR Operations process improvements.

Drive corporate B2B sales by developing relationships with corporate clients, identifying new opportunities, preparing proposals, and coordinating internal teams to ensure delivery while maintaining CRM data and tracking market trends.

Support hardware product lifecycle through market and supplier research, competitor benchmarking, product testing and validation, documentation, and packaging oversight. Provide administrative project support and report issues to development teams.

The Product Manager - Display will oversee product development and marketing strategy, focusing on TV and monitor categories, while analyzing market trends and consumer needs.

Lead and develop the Customer Experience team to manage end-to-end customer journeys. Analyze feedback and metrics, collaborate cross-functionally to resolve pain points, optimize CRM tools, drive continuous improvement initiatives, and implement CX standards and projects to enhance satisfaction and operational efficiency.

Support daily installer operations by scheduling jobs, optimising installer utilisation, coordinating customer and installer communications, performing quality checks, tracking recurring issues, preparing materials and inventory, documenting SOPs, and assisting digitisation and process improvement initiatives and ad-hoc operational projects.

Support the product management team for hardware commercialization: conduct market and competitor research, create product requirements, assist product testing and documentation, develop marketing collaterals, analyze in-market performance, and report insights to stakeholders.