Jobs at PRISM+

Support recruitment operations by posting roles, screening applications, scheduling interviews, and coordinating high-volume technician and retail hiring. Maintain candidate records, trackers, and reports in Google Sheets or Excel, collect onboarding documents, identify process gaps, and assist with HR Operations process improvements.

Drive corporate B2B sales by developing relationships with corporate clients, identifying new opportunities, preparing proposals, and coordinating internal teams to ensure delivery while maintaining CRM data and tracking market trends.

Support hardware product lifecycle through market and supplier research, competitor benchmarking, product testing and validation, documentation, and packaging oversight. Provide administrative project support and report issues to development teams.

The Product Manager - Display will oversee product development and marketing strategy, focusing on TV and monitor categories, while analyzing market trends and consumer needs.

This role involves managing PRISM+'s performance marketing engine across various platforms, optimizing budgets, driving revenue growth, and leading a team of marketers.

The Aircon Operation Intern will document operational processes, suggest optimizations, assist with IT platform changes, support after-sales activities, and respond to customer inquiries.

Lead and develop the Customer Experience team to manage end-to-end customer journeys. Analyze feedback and metrics, collaborate cross-functionally to resolve pain points, optimize CRM tools, drive continuous improvement initiatives, and implement CX standards and projects to enhance satisfaction and operational efficiency.

Drive new business and client acquisition in greenfield verticals. Prospect and generate leads via cold outreach, events, digital channels and partnerships. Manage full sales cycle from proposals and negotiation to closing; oversee order fulfilment. Maintain Salesforce CRM, prepare forecasts and reports, and build lasting client/vendor relationships.

Support daily installer operations by scheduling jobs, optimising installer utilisation, coordinating customer and installer communications, performing quality checks, tracking recurring issues, preparing materials and inventory, documenting SOPs, and assisting digitisation and process improvement initiatives and ad-hoc operational projects.

Support the product management team for hardware commercialization: conduct market and competitor research, create product requirements, assist product testing and documentation, develop marketing collaterals, analyze in-market performance, and report insights to stakeholders.

Lead market research, competitor analysis, supplier sourcing, and cross-functional coordination to develop, test, document, and launch consumer electronics products. Manage QA, packaging, post-launch support, and product lifecycle improvements.

Own end-to-end product certification lifecycle for PRISM+ in Malaysia, liaising with SIRIM, Energy Commission, MCMC, factories, and testing labs to obtain and maintain approvals, manage documentation, evaluate engineering changes, track expiries, resolve non-conformities, and advise internal teams on regulatory impact.

Hunt and convert showroom walk-ins and marketing leads into customers for flooring projects. Prospect homeowners, interior designers, and contractors; manage full sales cycle including site visits, quotations, installations, and after-sales support. Maintain customer records, track receivables, resolve warranty issues, and work with the team to meet and exceed monthly sales targets.

Lead corporate sales for air conditioning products: manage enquiries, convert leads, oversee orders to fulfillment, build client relationships, track sales and payments, coordinate with internal teams, and monitor market trends to drive growth.

Support the marketing team by creating and editing social media content, managing platforms, and assisting with influencer collaborations.

Extract, clean, analyze and present operational data; build and maintain dashboards and performance reports; ensure data accuracy; provide actionable insights to stakeholders and collaborate on data-driven improvements.

Hands-on specialist executing and optimizing Meta and Google campaigns, running A/B tests, exploring new channels, coordinating creative, maintaining tracking/UTM hygiene, and producing reliable performance reporting across GA4, Shopify and Salesforce to support performance marketing scale and incrementality testing.

The Director of Operations will oversee Malaysia's operational functions, driving efficiency and process optimization in logistics, supply chain, and service operations while leading a high-performing team.

Serve as second-level support for the contact center: handle complex escalations and VIP complaints across email, chat and phone; advise frontline agents; liaise with technical and operations teams; audit agent work, analyze customer feedback to identify product issues and improvement opportunities, and support operational changes.

Lead and grow PRISM+ corporate/dealer sales in Sarawak and East Malaysia. Develop sales strategies, support dealers with marketing materials, manage forecasts and payment tracking, ensure prompt dealer payments, produce sales reports, and handle roadshow logistics.