Jobs at PRISM+

The Performance Marketing Lead will manage and optimize advertising campaigns across multiple platforms, focusing on data-driven insights and performance improvement, while working closely with stakeholders.

Serve as second-level support for the contact center: handle complex escalations and VIP complaints across email, chat and phone; advise frontline agents; liaise with technical and operations teams; audit agent work, analyze customer feedback to identify product issues and improvement opportunities, and support operational changes.

Lead and grow PRISM+ corporate/dealer sales in Sarawak and East Malaysia. Develop sales strategies, support dealers with marketing materials, manage forecasts and payment tracking, ensure prompt dealer payments, produce sales reports, and handle roadshow logistics.

The Corporate Sales Lead will manage corporate customer inquiries, oversee transactions, build client relationships, and drive sales of air conditioning products.

Support hardware product lifecycle through market and supplier research, competitor benchmarking, product testing and validation, documentation, and packaging oversight. Provide administrative project support and report issues to development teams.

The Product Manager - Display will oversee product development and marketing strategy, focusing on TV and monitor categories, while analyzing market trends and consumer needs.

The Aircon Operation Intern will document operational processes, suggest optimizations, assist with IT platform changes, support after-sales activities, and respond to customer inquiries.

This role involves managing PRISM+'s performance marketing engine across various platforms, optimizing budgets, driving revenue growth, and leading a team of marketers.

Drive new business and client acquisition in greenfield verticals. Prospect and generate leads via cold outreach, events, digital channels and partnerships. Manage full sales cycle from proposals and negotiation to closing; oversee order fulfilment. Maintain Salesforce CRM, prepare forecasts and reports, and build lasting client/vendor relationships.

The Business Admin handles operations audits, customer follow-ups, report preparation, and supports overall business administration functions while ensuring accuracy and quality in documentation.

Drive corporate B2B sales by building relationships with corporate clients, identifying opportunities, presenting tailored solutions, and achieving revenue targets. Prepare proposals and reports, maintain CRM data, coordinate with internal teams to ensure delivery, track market trends, and support ad-hoc sales activities. Requires travel and client management.

Lead and develop the Customer Experience team to manage end-to-end customer journeys, analyze feedback and metrics, collaborate cross-functionally, drive continuous improvement, implement CRM tools, and execute CX initiatives to improve satisfaction and operational efficiency.

Support daily installer operations by scheduling jobs, optimising installer utilisation, coordinating customer and installer communications, performing quality checks, tracking recurring issues, preparing materials and inventory, documenting SOPs, and assisting digitisation and process improvement initiatives and ad-hoc operational projects.

Support the product management team for hardware commercialization: conduct market and competitor research, create product requirements, assist product testing and documentation, develop marketing collaterals, analyze in-market performance, and report insights to stakeholders.

Prepare and deliver timely management accounting reports and dashboards across group companies; compile and reconcile multi-source data; align management and financial accounting treatments; prepare department-level budgets and forecasts; analyze variances with department heads; support ad-hoc finance projects and requests.

Lead market research, competitor analysis, supplier sourcing, and cross-functional coordination to develop, test, document, and launch consumer electronics products. Manage QA, packaging, post-launch support, and product lifecycle improvements.

Own end-to-end product certification lifecycle for PRISM+ in Malaysia, liaising with SIRIM, Energy Commission, MCMC, factories, and testing labs to obtain and maintain approvals, manage documentation, evaluate engineering changes, track expiries, resolve non-conformities, and advise internal teams on regulatory impact.

Hunt and convert showroom walk-ins and marketing leads into customers for flooring projects. Prospect homeowners, interior designers, and contractors; manage full sales cycle including site visits, quotations, installations, and after-sales support. Maintain customer records, track receivables, resolve warranty issues, and work with the team to meet and exceed monthly sales targets.

Extract, clean, analyze and present operational data; build and maintain dashboards and performance reports; ensure data accuracy; provide actionable insights to stakeholders and collaborate on data-driven improvements.

Lead corporate sales for air conditioning products: manage enquiries, convert leads, oversee orders to fulfillment, build client relationships, track sales and payments, coordinate with internal teams, and monitor market trends to drive growth.