Teams at Primis

The Digital Operations Associate I manages online account openings. Responsibilities include processing client applications, supporting onboarding tasks, and ensuring data accuracy while providing exceptional customer service.

Review monthly QC and investor findings, perform file investigations, validate and track remediation, draft responses to findings, identify trends and operational risks, recommend process improvements, and support regulatory exams, audits, and corrective actions in collaboration with Compliance, Underwriting, and Operations.

The Mortgage Closer coordinates loan closing and funding, prepares closing packages, ensures compliance, and maintains communication with all parties involved. Responsibilities include reviewing loan data, resolving issues, and ensuring accuracy in closing disclosures.