Teams at PrimeLending

Administer and analyze incentive compensation plans for mortgage sales employees. Develop compensation addendums, assess plan performance, recommend amendments, validate calculations, interpret plan provisions, and resolve employee or manager compensation concerns. The role partners with Sales, Finance, HR, and Commission Analysts, supports change management, monitors regulatory requirements, conducts competitive assessments, and identifies discrepancies to ensure employees are paid according to plan parameters.

Provides operational support and customer service to financial services clients. Responsibilities include analyzing, triaging, tracking, and resolving client issues; communicating status and next steps; coordinating with internal and external partners; maintaining client relationships and satisfaction; analyzing operational metrics; and developing product expertise. The role requires strong communication, analytical, organizational, computer, and customer service skills, with Series 7 licensing expected within one year.

Supports government investment pool participants through account enrollment, onboarding, maintenance, documentation, data entry, inquiries, reporting, user-access administration, and account research. Processes banking and account changes, maintains electronic and physical records, prepares certification letters and audit confirmations, and assists with newsletters and departmental reports using office and design software.