Teams at PrimeLending

Plan, organize, and execute IT audit engagements across applications, infrastructure, and SOX controls. Assess IT internal controls, prepare audit programs and workpapers, communicate findings, track remediation, advise business partners on controls and process improvements, and support external auditors. Collaborate with IT, internal audit teams, and management.

Lead and manage complex onboarding for high-touch Treasury Management clients: create customized plans, coordinate cross-functional teams, handle technical configurations and testing, train clients, ensure compliance, resolve escalations, and improve onboarding processes to meet go-live timelines and SLA commitments.

Provide day-to-day operational support for deposit products (checking, savings, CDs, IRAs, HSAs, online banking). Process account actions (transfers, refunds, closures), reconcile ledger discrepancies, review ATM deposits and returned mail, manage account documentation, and ensure compliance with CIP and internal controls while supporting frontline staff and resolving deposit-related issues.