Teams at Prestera Health Services

Provides community-based care coordination and outreach for individuals with serious mental illness and substance use disorders. Performs needs assessments, crisis safety planning, schedules and coordinates appointments, facilitates transitions from hospitals, links consumers to housing/employment/benefits, documents contacts per policy, and promotes community integration while ensuring confidentiality and required trainings.

Provide coordinated case management services including psychosocial assessments, service/treatment planning, crisis intervention, referrals to community resources, appointment scheduling, record keeping, advocacy at meetings/court, and collaboration with treatment teams to support consumer independence and wellness.

Manage accurate claims processing, posting payments/adjustments, tracking outstanding claims and appeals, communicating with payers and persons served, verifying service authorizations, importing and reconciling authorization data, and maintaining EHR records to ensure timely billing and authorizations.