Teams at Prestera Health Services

Provides front-desk and administrative support in a behavioral health clinic. Responsibilities include scheduling, consumer check-in and check-out, EHR data entry, insurance and benefits verification, payment processing, paperwork, telehealth coordination, customer communication, report distribution, supply ordering, and support across clinic sites.

Provides community-based care coordination and outreach for individuals with serious mental illness and substance use disorders. Performs needs assessments, crisis safety planning, schedules and coordinates appointments, facilitates transitions from hospitals, links consumers to housing/employment/benefits, documents contacts per policy, and promotes community integration while ensuring confidentiality and required trainings.

Provide front-desk administrative support in a clinical setting: manage communications, schedule appointments, verify consumer demographics and insurance, process co-payments, support telehealth setup, order supplies, and coordinate with site directors and other clinic sites.