Teams at Premier America Credit Union

Manage and process legal operational requests (levies, subpoenas, garnishments, conservatorships, trusts, etc.), ensure federal/state compliance and withholding remittance, maintain records and reporting, respond to escalations and law enforcement inquiries, collaborate with counsel and business partners, improve workflows, assist with system testing, and draft/update policies and procedures.

Execute manual and automated test plans across web and mobile, validate front- and back-end functionality, run smoke/functional/regression and end-to-end tests, support API and connector testing, coordinate UAT, lead QA for multiple Agile teams, improve test automation and processes, analyze defects, and drive continuous QA improvements.

Lead and coordinate all mortgage lending operations including processing, underwriting, funding, pipeline management, closing/boarding, compliance, and process improvements. Partner with sales and cross-functional teams, manage third-party relationships, analyze data and reporting, and oversee department budgeting and performance.