Teams at Premier America Credit Union

Interim executive leader responsible for consumer lending strategy and operations across auto loans, personal loans, credit cards, and related products. Oversees origination, underwriting, servicing, pricing, portfolio performance, vendor management, regulatory compliance, risk controls, product development, analytics, budgets, and cross-functional teams. The role maintains operational continuity while improving lending efficiency, member experience, production, profitability, and portfolio quality during a 6–9 month assignment.

Leads 4–5 concurrent enterprise projects from planning through closure, managing scope, schedules, budgets, risks, resources, vendors, and quality. Applies Agile, Waterfall, or Hybrid methodologies; facilitates Jira-based Agile ceremonies; reports progress and metrics to senior leadership; coordinates cross-functional stakeholders; and mentors project managers and delivery teams. The role also supports portfolio reporting, process improvement, operational integration, and continuous improvement.

Designs, implements, and maintains cybersecurity controls across identity, network, endpoint, server, cloud, and infrastructure platforms. Develops IAM and privileged-access frameworks, supports vulnerability management, monitors alerts, investigates incidents, and participates in containment and recovery. Reviews architectures, documents controls, supports audits and regulatory compliance, and coordinates remediation with IT and business stakeholders. The role requires daily onsite work in Chatsworth and focuses on financial-sector security standards, risk management, and continuous process improvement.