Teams at Preferred Office Network, LLC

Leads enterprise account management and post-sale client relationships, overseeing account health, renewals, retention, expansion, onboarding, and escalations. Manages Enterprise Account Managers, establishes client success standards, and improves CRM workflows, documentation, and operational processes. Tracks retention, renewal forecasts, expansion pipelines, and client performance reporting while partnering with Sales, Finance, Billing, Operations, and Technology. Develops strategic partnerships and ensures consistent, high-value client experiences.

Manage enterprise sales from outbound prospecting through contract execution and onboarding. Build relationships with commercial real estate brokers, tenant representatives, and executive decision-makers; develop pipelines, close new business, expand existing accounts, negotiate agreements, lead renewals, and maintain forecasts in CRM systems. Partner with Marketing on lead generation and messaging while delivering sales presentations, customized proposals, and strategic workplace solutions.