Teams at Preferred Mortgage Services

Develop and execute marketing initiatives, brand messaging, product positioning, content, digital campaigns, and sales collateral. Support product launches, website and social media updates, email marketing, lead generation, conferences, and business development. Coordinate marketing projects, vendors, deadlines, and campaign analytics while collaborating with leadership, sales, and internal subject matter experts.

Supports investor reporting and accounting activities for mortgage servicing clients. Analyzes loan and pool data, reconciles discrepancies, researches reporting exceptions, prepares performance reports, maintains audit documentation, communicates project updates, and contributes to process improvements. The role includes structured training in investor reporting, remittances, reconciliation, investor guidelines, and mortgage servicing operations.

Leads the launch and growth of mortgage servicing operations in Cebu, serving as a bridge between U.S. and Philippines teams. Responsibilities include training and mentoring employees, developing workflows and procedures, implementing controls and performance standards, supporting recruiting and onboarding, monitoring quality and productivity, improving processes, assisting with client implementations and loan transfers, and traveling internationally for hands-on operational leadership.