Teams at Precision Garage Door Service

Leads accounting and financial administration across multiple states. Oversees accounting operations, policies, controls, insurance administration, payables, receivables, banking relationships, reconciliations, financial reporting, budgeting, forecasting, job-cost analysis, WIP management, audits, debt covenants, tax filings, and regulatory compliance. Manages the accounting team and provides financial analysis, performance metrics, and guidance to company leadership.

Handles customer inquiries, complaints, service scheduling, appointment dispatch, account retention, and technician support across multiple markets. Communicates with customers by phone, chat, text, and email; resolves service issues; maintains interaction records; balances technician schedules; follows up on pending work orders and installation appointments. Requires strong communication, organization, multitasking, computer, analytical, and customer-service skills, plus weekend availability for onsite office work.

Build and execute a company-wide learning and development strategy. Design and deliver training for field technicians, installers, and salespeople; create content and onboarding, run instructor-led and train-the-trainer sessions, and establish metrics and dashboards. Partner with leadership and HR, iterate programs from feedback and data, and travel up to 30% on the West Coast.