Teams at Precisely

Lead and grow a distributed senior engineering team as a player-coach, delivering shared SaaS platform services and core AI capabilities. Drive cloud-native architecture, model integration, reliability, FedRAMP compliance, AI-first engineering practices, and partner closely with Product, Security, and Platform Engineering to define roadmaps and technical standards.

Provide advanced technical support for B2B integration products (Sterling B2B Integrator/File Gateway), diagnose and resolve complex enterprise issues across networks, OS, databases, virtualization and cloud; manage cases, document knowledge base articles, perform remote troubleshooting and on-call/weekend coverage, and apply AI tools to accelerate analysis and remediation.

Provide technical presales support: perform discovery, deliver custom demos, workshops, POCs and pilots, build solutions on Databricks/Snowflake/cloud, advise on cloud modernization and AI initiatives, and represent Precisely at events (travel ~30%).