Teams at Pratt Industries

Provide tier-1 desktop support: respond to service tickets, install/configure PCs and peripherals, manage images and AD groups, perform hardware/software upgrades, track inventory and licenses, document procedures, assist onboarding, and troubleshoot LAN/WAN and end-user issues.

Represent the company to drive B2B sales growth by prospecting, presenting product demonstrations, negotiating contracts, maintaining customer relationships, preparing forecasts and reports, and collaborating with internal teams to meet sales targets and ensure customer satisfaction.

Provides reception and administrative support, including answering phones, greeting visitors, managing mail, preparing documents, supporting Accounting and Human Resources, screening candidates, scheduling interviews, coordinating meetings and deliveries, handling basic bookkeeping, and ordering office supplies.