Teams at Practice by Numbers

Lead high-touch SaaS onboarding for dental practices by researching customer goals, conducting outcome-focused kickoffs, creating strategic training plans, tracking adoption and onboarding KPIs, identifying expansion opportunities, and transitioning customers to Customer Success. The role requires proactive account management, customer education, cross-functional collaboration, documentation, and continuous improvement of onboarding processes.

Write, edit, and publish blog posts, product explainers, help documentation, landing pages, email, and social content. Translate technical, analytics, AI, dental, and healthcare technology concepts for nontechnical audiences. Conduct SEO research, analyze content performance, manage CMS publishing workflows, maintain brand voice, and collaborate with product, design, and campaign teams while ensuring accurate, polished copy.

Own Practice by Numbers' paid acquisition engine across Google, Meta, LinkedIn, retargeting, email, social, and emerging channels. Build campaigns, manage budgets, optimize targeting and bidding, troubleshoot tracking, run landing-page and conversion experiments, and measure qualified leads, pipeline, and acquisition efficiency. Identify new lead sources, manage digital PR and outreach opportunities, use AI and automation, and recommend channel investment based on performance data.