PRA Group

HQ
Norfolk
Total Offices: 11
1,720 Total Employees
Year Founded: 1996
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PRA Group Benefits Overview

Compensation + BenefitsWork-Life Balance + WellbeingCareer Growth + DevelopmentCompany Culture

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers supplemental life insurance

Offers accidental death & dismemberment insurance

Offers disability insurance

Offers charitable contribution matching

Offers occupational accident insurance

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers dependent care

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Provides family medical leave

Offers generous parental leave

Offers performance bonuses

Offers employee discounts

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid holidays

Provides military leave

Offers paid volunteer time

Provides bereavement leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Provides tuition assistance

Company Culture

Offers a remote work program

Provides free snacks and drinks

Offers legal assistance

Provides a mobile phone discount

Recently posted jobs

See all jobs at PRA Group
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PRA Group

Legal Portfolio Strategy Manager

10 Days AgoSaved
In-Office
2 Locations
Fintech • Financial Services
Manages a team of strategy analysts supporting legal placement operations. Oversees strategy deployment, segmentation criteria, testing, inventory optimization, process improvement, compliance controls, and data-driven recommendations. Analyzes financial and legal operational data using SQL and Excel, presents findings to leadership, maintains policies and change logs, resolves process issues, and mentors junior analysts. Supervises hiring, training, performance evaluation, work assignment, and employee development.
PRA Group Logo
PRA Group

Operations Call Monitoring Specialist

12 Days AgoSaved
In-Office
Norfolk, VA, USA
Fintech • Financial Services
Monitors consumer calls for compliance, accuracy, process adherence, and customer service. Documents findings, validates operational quality controls, analyzes reporting, recommends process improvements, supports compliance audits, and partners with Operations and Quality Assurance teams on retraining and remediation. Uses SQL, Access, SharePoint, NICE, and Microsoft Office to gather data and report results.
PRA Group Logo
PRA Group

Customer Solutions Associate - Onsite

19 Days AgoSaved
In-Office
Norfolk, VA, USA
Fintech • Financial Services
Works directly with customers to resolve delinquent accounts by creating payment plans, processing debit or ACH information, modifying arrangements, handling disputes, documenting financial status, and updating account records. Establishes schedules, extensions, suspensions, and authorized settlements while complying with FDCPA, FCRA, other regulations, and company policies. Provides peer coaching, payment-plan signoffs, onboarding support, and best-practice mentoring.
see all jobs at PRA Group