Teams at PowerBridge

Manages and grows client accounts by building relationships, understanding business needs, and driving revenue through upselling, cross-selling, and new business development. Delivers product demonstrations, sales presentations, and proposals; monitors market and competitor trends; collaborates with internal teams to resolve issues and ensure delivery; and reports on sales performance and client feedback.

Leads enterprise-wide major incident response for globally distributed, mission-critical infrastructure. Serves as executive Incident Commander for P0/P1 outages, orchestrates cross-functional war rooms, directs triage and resolution, and advises senior leadership. Establishes incident governance, SLAs, response protocols, business continuity, and resilience initiatives. Oversees root-cause analysis, post-incident reviews, preventive engineering, automation, monitoring, playbooks, and training. Requires deep networking and distributed-systems expertise, cloud familiarity, and leadership in 24x7 environments.

Provides Level 2 operational support for global WAN infrastructure in a 24/7 environment. Responsibilities include troubleshooting routers, links, and BGP routing; configuring Cisco and Juniper devices; monitoring infrastructure; resolving escalations; coordinating with ISPs and vendors; supporting outages, migrations, and upgrades; and preparing incident documentation and root cause analyses.