Teams at Power & Tel

Supports HR and payroll operations, including payroll preparation, timekeeping audits, compensation administration, employee record maintenance, onboarding, benefits support, recruitment coordination, reporting, and responding to employee inquiries. Maintains confidentiality and assists with HR documentation, compliance, audits, year-end activities, and process improvement initiatives. The role provides training in payroll and compensation processes and serves as a backup payroll resource.

Supports account managers by entering orders and quotes, managing customer support cases, monitoring delivery exceptions and open orders, coordinating supplier updates, resolving invoice and shipment discrepancies, and processing rebate and item setup requests. Works with purchasing, accounting, quality, suppliers, and customers to ensure accurate order fulfillment and improve processes.

Manages customer accounts and territory sales by developing new business, preparing quotes and orders, negotiating prices, maintaining customer records, processing returns and payments, monitoring inventory, and supporting sales reporting. The role coordinates with customers, purchasing, vendors, and sales managers while handling product searches, promotional activities, and back-order follow-up. Fluent French Canadian communication, customer service, organization, negotiation, and selling skills are required.