Teams at Power Solutions International, Inc.

Provides first-line desktop and help desk support for 150–200 users across two locations. Troubleshoots hardware, software, networking, Windows 10, Office 365, VPN, and Epicor issues; manages tickets, documents resolutions, installs applications, builds computers, prepares reports, and escalates complex problems. Requires on-site support experience, strong communication, multitasking, and availability for off-shift work. Manufacturing and ERP experience are preferred.

Manages employee benefits and retirement programs, including health, welfare, wellness, leave, and 401(k) plans. Oversees enrollment, vendor relationships, audits, reporting, HRIS administration, employee support, and compliance with ACA, HIPAA, COBRA, DOL, ERISA, and other regulations. Partners with HR, payroll, brokers, counsel, and vendors to improve program effectiveness, control costs, and maintain accurate employee records.

Leads HR Business Partners and oversees HR service delivery, employee relations, compliance training, workforce analytics, engagement initiatives, organizational development, succession planning, and workforce strategy. Advises operational leaders, ensures consistent application of employment policies and laws, and improves HR processes across Illinois and Wisconsin manufacturing plants.