Teams at PosiTrace

Develop and support web applications using Ruby on Rails and Angular, ensuring system quality through testing, code reviews, and architecture standards. Collaborate across teams and manage deployments, while engaging with clients when necessary.

Provide first-level bilingual (English-Spanish) telephone and online technical support for GPS tracking hardware and software. Diagnose and troubleshoot software and hardware issues, document activity in ticketing system, follow SLAs, take ownership of cases, communicate clearly with customers across technical levels, and suggest improvements to processes.

As a Senior Backend Engineer, you will build and maintain backend services in .NET and Python, design microservices, optimize MySQL, deploy via Docker and Kubernetes, and collaborate with cross-functional teams on technical direction.