Teams at Portsmouth Hospitals University NHS Trust

Provides lead specialist support for NHS IT operations, infrastructure, datacentre services, system implementations, testing, service transition, and ITIL processes. The role manages system performance, availability, security, configuration, incident and change activities; engages clinical and non-clinical stakeholders; coordinates technical work and documentation; diagnoses complex faults; and deputises for the Technical Services Manager.

Provides technical IT operational support across NHS Trust sites, including daily task checks, incident and service request triage, ticket escalation, server maintenance, system implementation, software testing, fault diagnosis, and problem management. The role supports ITIL processes, data-centre system availability, configuration, change and release management, supplier coordination, technical documentation, and user guidance. Business travel between Isle of Wight and Portsmouth sites may be required.

Lead a six-month digital transformation project for the Wessex Kidney Centre. Responsibilities include planning, project initiation, milestone and resource management, stakeholder engagement, recruitment and leadership of project resources, risk and issue management, financial and benefits tracking, procurement oversight, dependency coordination, progress monitoring, and highlight reporting. The role applies PRINCE2 and Agile methodologies, facilitates business-process change, ensures delivery within budget and quality standards, and supports junior colleagues.