Teams at Porter (helloporter.com)

Own Athena configuration and claims workflows for a non-fee-for-service billing model. Translate payer contracts into system rules, reconcile claims/payments, manage holds and partial payments, build recurring reconciliation and exception reports, lead a 90-day assessment of Athena’s fit and recommend remediation or migration, and direct a Billing & Claims Analyst.

Monitor and reconcile claims and invoices in Athena, maintain claim-aging and payment reports, perform first-line claim corrections, document recurring issues for escalation, and support testing of Athena rule/workflow changes.