Teams at Poppulo

Design and develop scalable SaaS systems, microservices, APIs, and complex features from conception through deployment. Leverage AWS serverless, event-driven, and container technologies while ensuring performance, reliability, observability, security, and compliance. Collaborate with architects, product managers, DevOps, and other engineers; participate in code reviews, testing, CI/CD, agile ceremonies, technical-debt reduction, and production support. Mentor engineers and contribute to architectural discussions and continuous engineering improvements.

Own the technical relationship for enterprise customer accounts after the sale, driving platform adoption, configuring and optimizing customer environments, delivering training, resolving escalations, and identifying expansion opportunities. Partner with Customer Success, Professional Services, Product, and Engineering teams while creating scalable playbooks, reference configurations, and enablement assets. Success is measured through customer adoption, retention, and expansion outcomes.

Develop and maintain business-critical full-stack applications using TypeScript, JavaScript, and React. Own features from design through deployment and production support, troubleshoot defects, write automated tests, participate in code reviews, monitor system reliability, and collaborate with Product, DevOps, Support, and Operations teams. The role also uses AI-assisted development tools, contributes to documentation and technical debt reduction, and supports scalable, secure software delivery.