Poppulo Benefits Overview

Leads global renewals strategy, retention, forecasting, and revenue predictability. Manages distributed renewals and scaled Customer Success teams, develops digital-first engagement programs, oversees renewal processes and operational governance, and partners cross-functionally to improve customer retention, expansion, and multi-year contract growth. Owns renewal metrics including GRR, NRR, churn forecast accuracy, pipeline coverage, and timely renewal closure.

Leads global renewals strategy, retention, forecasting, and revenue growth for a SaaS company. Manages distributed renewals and scaled Customer Success teams, develops digital-first engagement and retention programs, oversees renewal processes and performance reporting, and partners cross-functionally on pricing, commercial controls, upsell, and multi-year agreements. Owns renewal and retention metrics while driving operational excellence, automation, and organizational transformation.

Drive new enterprise business by identifying and closing high-value opportunities with organizations of 10,000+ employees. Research senior decision-makers, conduct executive-level sales conversations, demonstrate SaaS solutions, build qualified pipelines, manage opportunities in Salesforce, meet activity metrics, and consistently achieve bookings targets while collaborating across teams.