Teams at Pontoon Global Solutions

Design and deliver scalable ServiceNow ITOM solutions (Discovery, Service Mapping, Event Management, Cloud Discovery, CMDB). Define architecture and governance, build scoped apps with Flow Designer and IntegrationHub, lead integrations via REST/SOAP and MID Server, optimize platform performance and security, provide technical leadership, and support presales solutioning.

Lead the Quote-to-Cash/Order-to-Cash workstream for an SAP S/4HANA transformation: define and standardize O2C processes, implement SD/LE/GTS best practices, manage integrations, oversee testing, training, deployment, mentor analysts, and support post-go-live operations and performance management.

Design, build, and maintain scalable big-data pipelines and solutions using Spark and Scala. Optimize SQL queries, work with cloud platforms, and mentor junior engineers to deliver production data systems.