Teams at Polypipe Limited

Own customer complaint and resolution cases from initial contact through closure. Manage warranty claims, service bookings, call outs, documentation, customer updates, and internal coordination with technical, logistics, and service teams. Identify recurring issues, escalate blockers, and provide feedback to improve right-first-time outcomes. The role requires professional complaint handling, prioritization, conflict management, resilience, and cross-functional collaboration, with flexibility for evening and weekend work.

Commercial Management Accountant responsible for commercial finance partnering, profitability analysis, KPI reporting, budgeting, forecasting, and performance insight across UK and European businesses. The role supports sales and operational decision-making, manages sales bonus reporting, prepares audit materials, improves financial reporting processes, and translates complex financial data into actionable recommendations. It requires a qualified ACA, ACCA, or CIMA accountant with strong commercial finance, analytical, stakeholder management, Excel, and financial control skills.

Design and develop construction products throughout the product lifecycle, from market research and concept generation through CAD modelling, prototyping, testing, manufacturing, and launch. Create technical drawings, specifications, installation guides, and product documentation. Collaborate with development, production, quality, supply chain, sales, and commercial teams while supporting manufacturing improvements, continuous improvement, sustainability, and product performance initiatives.