Teams at Polar Beverages Inc.

Supervises customer operations by managing customer communications, inventory analysis, issue resolution, performance reporting, billbacks, deductions, credits, and claims. Coordinates with Finance, Quality, Operations, Production, Warehouse, and Supply Chain teams to resolve concerns, recover costs, improve processes, and enhance customer satisfaction. Provides team guidance and promotes accountability and continuous improvement.

Administers and optimizes IBM i environments supporting manufacturing, finance, and operations. Responsibilities include system monitoring, batch processing, Infor LX support, security administration, upgrades, performance tuning, backup and disaster recovery, documentation, and technical troubleshooting. Collaborates with infrastructure and business teams on implementations and integrations, participates in on-call support, and occasionally travels.