Teams at PointClickCare

Own reliability, observability, and security for AI/ML platforms (data processing, workspaces, labeling, model serving). Build IaC and automation, define SLOs/error budgets, run incident response and DR exercises, implement security controls, mentor engineers, and optimize cost, capacity, and operational standards across cloud environments.

Review, validate, and enter contract data across the contract lifecycle; ensure accuracy, completeness, and compliance with Legal standards; maintain CLM/CRM records; generate reports and analyze contractual data; identify and escalate discrepancies; collaborate with Legal, Compliance, Sales, and Finance; use approved AI tools and spreadsheets to improve processes and reporting; support documentation and continuous improvement.

Define technical vision and roadmap for the company ML platform. Architect scalable ML pipelines, MLOps practices, security, observability, and integrations. Guide model training, deployment, serving, monitoring, and provide technical leadership and mentorship across engineering teams.