Teams at PointClickCare

Develop and maintain scalable Java applications and REST APIs using Spring Boot. Write clean, efficient code, automate tasks, test using TDD, troubleshoot systems, monitor performance, and collaborate with internal teams and vendors. Review code, validate software, apply current technologies, and contribute to product improvements. The role may also involve cloud platforms, containers, CI/CD, security protocols, UI frameworks, on-call support, and mentoring.

Manages accounts receivable collections for an assigned customer portfolio, including reconciliations, invoice and credit documentation, unapplied payment application, pre-authorized payments, and overdue account recovery. Investigates billing issues, resolves complex escalations, maintains accurate account records, collaborates with sales, customer success, finance, and payments teams, and prepares reports and analyses for management. The role requires strong communication, negotiation, analytical, organizational, and attention-to-detail skills.

Manages collections for assigned customer accounts, including contacting clients about overdue balances, researching billing issues, reconciling accounts, preparing account analyses, and maintaining accurate records. Coordinates payments, credits, invoice documentation, and recovery efforts with customers and internal teams. The role requires strong communication, negotiation, analytical, organizational, and attention-to-detail skills in a fast-paced, high-volume environment.