Teams at Pocket Worlds

Investigate fraud, refund and chargeback abuse, exploits, account takeovers, identity verification issues, and trust and safety escalations across online games. Analyze transaction records, logs, account histories, device data, and player behavior to make evidence-based decisions. Document findings, escalate high-risk cases, identify recurring patterns, coordinate with Payments and Support, and improve operational procedures. The role requires English and Portuguese fluency, independent remote work, shift availability, and interest in gaming.

Own end-to-end analytics for a live-service game, including SQL analysis, A/B testing, metric reconciliation, dashboards, pipelines, simulations, forecasting, and applied ML. Translate findings into product, monetization, live-ops, and economy decisions. Use AI coding agents while validating their outputs, build reliable internal tools and services, maintain reporting, and communicate practical recommendations to technical and nontechnical stakeholders.

Own digital fashion releases end to end, from concept ideation and refined artwork through final item production, promotional art, and merchandising assets. Develop fashion-forward clothing, characters, and accessories, lead creative vision, provide feedback, collaborate with creative leadership and producers, iterate based on team and player feedback, and coordinate external artists while maintaining quality and throughput.