Teams at PMA Companies

Design, build, and maintain ETL processes, data models, queries, and reports. Produce statistical and narrative analyses, develop visualizations and self-service reporting, ensure data quality, support projects, audits, and stakeholder requirements, and train/consult with end users.

Manage, investigate, evaluate, reserve and resolve auto, liability and commercial property claims. Ensure timely, compliant dispositions; negotiate settlements within authority; set and adjust reserves; coordinate vendors and partners; maintain diaries and claim documentation; apply regulatory and company guidelines while delivering strong customer communication and loss-cost management.

Senior-level role handling Lawyers Professional Liability claims from first notice to resolution. Responsibilities include coverage evaluation, investigation, reserving, drafting correspondence and reports, negotiating settlements, managing outside counsel and vendors, participating in mediations, and improving claim workflows while liaising with claims management and underwriting.