PlumChoice

PlumChoice is the leader in providing a continuum of specialized technical services for today’s highly personalized consumer and small business technology environments. For more than a decade, the company has partnered with brands both large and small, including Fortune 1000 manufacturers, retailers, software vendors, and telco and cable providers to deliver highly differentiated customer experiences to technology end users by way of technical support solutions for the Internet of Things and cloud enablement.

Today’s dynamic, complex, heterogeneous technology environments require brands to solve for customer technical challenges that are complicated and diverse. PlumChoice’s solutions span the entire buyer and customer lifecycle – from pre-purchase through installation, configuration, integration, problem resolution and ongoing usage. Solutions include Connected Life, Cloud, and Premium Technical enablement from sales, support and care services to cross-brand and mobile device integration. PlumChoice enables brands to reduce no fault found returns, increase adoption and penetration, drive revenue, control costs and generate greater customer lifetime value.