Jobs at Plum (withplum)

Design, build and maintain modular, scalable, performant backend systems across the full software lifecycle; diagnose and resolve system issues; mentor junior engineers; collaborate with product and cross-functional teams; iterate quickly to deliver customer-focused features.

Build and maintain Plum's iOS app as a senior mobile engineer: write well-tested Swift code, ship App Store releases, collaborate with product/design/backend, mentor junior engineers, and improve CI, testing, and app architecture to deliver excellent user experiences.

Build and maintain Plum's iOS app using Swift and modern iOS technologies. Collaborate with product, design, backend and mobile teams to ship delightful, well-tested features to the App Store, participate in CI/automation, and contribute to product decisions that improve customer financial outcomes.

Hands-on senior product designer working in a cross-functional team to research, prototype, validate and ship mobile product experiences. Collaborate with PMs and engineers, establish design processes and tooling, and iterate using research and testing to improve Plum's iOS and Android experiences.

Drive QA and training for Customer Operations: run manual and AI-powered QA, build and expand autoQA checks, maintain scorecards, track CSAT/compliance/agent performance, translate insights into coaching and training, update SOPs/knowledge base, and collaborate with Product and Ops to improve processes.

Own and maintain Help Centre, agent knowledge base, and process documentation. Manage content lifecycle, governance, SME reviews, and AI knowledge loops. Create process docs, optimise workflows, collaborate cross-functionally, and track knowledge health and usage metrics.

The KYC Analyst will carry out customer verification procedures, manage communication for documentation, screen customers, and support process improvement.

Build and iterate Plum's iOS app using Swift and iOS SDK. Write robust, well-tested code, ship to the App Store, collaborate with cross-functional squads, mentor junior engineers, and contribute to product-driven mobile features.

Seeking a Senior Backend Engineer with 5+ years experience to develop scalable systems, mentor juniors, and enhance product development at Plum.

The Senior Backend Engineer will design and build scalable systems, mentor junior engineers, identify process efficiencies, and communicate technical challenges effectively.

The role involves designing scalable systems, mentoring junior engineers, and collaborating in a cross-functional team to improve product quality.

Provide video-first financial guidance to mass affluent clients on wealth accumulation, ISAs, pensions and goal-based planning. Convert centralised, pre-qualified leads, ensure FCA-compliant suitability reports using Plum's tech, and feed customer insights into product and engineering roadmaps.

The Staff Engineer at Plum will drive technical strategy, architect systems for user engagement, mentor engineers, and enable rapid experimentation across platforms.

Lead the strategy and execution of Payments and FinCrime platforms, ensuring efficient money movement and financial crime prevention, while managing and mentoring a team of Product Managers.

As an Android Engineer, you will develop Plum's Android app, collaborating closely with design teams and applying your knowledge of Android architecture and Kotlin programming.

As a Senior Android Engineer, you'll develop and enhance the Plum app using Kotlin, focusing on design collaboration and user interactions.

The Senior Android Engineer will develop and build the Plum app on Android, collaborate with cross-functional teams, and enhance customer interactions with personal finance.

Design, build and operate an automated, auditable reconciliation and controls platform: implement ETL/ELT pipelines, alerting and exception routing, ensure regulatory auditability, decouple reconciliation logic from BI, and iterate on data quality and performance.

Own a core product area end-to-end: set strategy and roadmap, run discovery with customers and data, partner with engineering and design to ship and iterate, define success metrics, prioritise trade-offs, work with Compliance and Risk, and drive measurable growth and impact.

Join Plum's investment operations team to manage ISA administration (transfers, repairs, voids, cancellations), HMRC ISA reporting, trade surveillance, daily cash and stock reconciliation, and collaborate with CASS, product, compliance and engineering teams to maintain robust processes.