Jobs at Plum (withplum)

Own and scale Plum’s Investments and Pensions product pillar globally. Define product vision, strategy, roadmap, prioritization, and user experience across trading, investments, pensions, and wealth management. Lead and mentor product teams while partnering with Design, Engineering, Compliance, and Legal. Use AI and automation to improve investment decisions and customer interactions, while driving assets under management, activation, retention, pension consolidation, and revenue growth.

Hands-on senior product designer working in a cross-functional team to research, prototype, validate and ship mobile product experiences. Collaborate with PMs and engineers, establish design processes and tooling, and iterate using research and testing to improve Plum's iOS and Android experiences.

Drive QA and training for Customer Operations: run manual and AI-powered QA, build and expand autoQA checks, maintain scorecards, track CSAT/compliance/agent performance, translate insights into coaching and training, update SOPs/knowledge base, and collaborate with Product and Ops to improve processes.

Build and iterate Plum's iOS app using Swift and iOS SDK. Write robust, well-tested code, ship to the App Store, collaborate with cross-functional squads, mentor junior engineers, and contribute to product-driven mobile features.

Investigate and resolve complex technical customer issues escalated from frontline support, performing root cause analysis, incident response, and issue triage. Collaborate with Engineering, Product, Operations, and third-party providers to resolve problems, validate fixes, and improve processes. Maintain runbooks and documentation, identify automation opportunities, and communicate directly with customers on complex cases. The role requires basic SQL, Python, Grafana, and log-querying skills, along with strong troubleshooting and analytical abilities.

The Senior Backend Engineer will design and build scalable systems, mentor junior engineers, identify process efficiencies, and communicate technical challenges effectively.

The role involves designing scalable systems, mentoring junior engineers, and collaborating in a cross-functional team to improve product quality.

Seeking a Senior Backend Engineer with 5+ years experience to develop scalable systems, mentor juniors, and enhance product development at Plum.

The Staff Engineer at Plum will drive technical strategy, architect systems for user engagement, mentor engineers, and enable rapid experimentation across platforms.

As an Android Engineer, you will develop Plum's Android app, collaborating closely with design teams and applying your knowledge of Android architecture and Kotlin programming.

As a Senior Android Engineer, you'll develop and enhance the Plum app using Kotlin, focusing on design collaboration and user interactions.

The Senior Android Engineer will develop and build the Plum app on Android, collaborate with cross-functional teams, and enhance customer interactions with personal finance.

Design, build and operate an automated, auditable reconciliation and controls platform: implement ETL/ELT pipelines, alerting and exception routing, ensure regulatory auditability, decouple reconciliation logic from BI, and iterate on data quality and performance.

Embed with ops teams to prototype, build, and harden AI agents, automation pipelines, and production Python services. Own integrations, monitoring, KPIs, and feed field insights into Product and Engineering while operating autonomously across support, fincrime, and wealth ops.

Own a core product area end-to-end: set strategy and roadmap, run discovery with customers and data, partner with engineering and design to ship and iterate, define success metrics, prioritise trade-offs, work with Compliance and Risk, and drive measurable growth and impact.

Coordinate and deliver onboarding and refresher training for FinCrime analysts, maintain procedure and documentation libraries, support quality assurance reviews, track QA findings and remediation, and drive continuous improvement of AML/KYC, sanctions screening, and transaction monitoring processes through training, documentation, and stakeholder collaboration.

Own a core product area end-to-end: set strategy, run discovery, prioritize roadmap, partner with engineering and design to ship, measure, iterate, and align metrics with company goals while navigating regulation and risk.

Build and maintain Plum's iOS app as a senior mobile engineer: write well-tested Swift code, ship App Store releases, collaborate with product/design/backend, mentor junior engineers, and improve CI, testing, and app architecture to deliver excellent user experiences.

Design, build and maintain modular, scalable, performant backend systems across the full software lifecycle; diagnose and resolve system issues; mentor junior engineers; collaborate with product and cross-functional teams; iterate quickly to deliver customer-focused features.

Build and maintain Plum's iOS app using Swift and modern iOS technologies. Collaborate with product, design, backend and mobile teams to ship delightful, well-tested features to the App Store, participate in CI/automation, and contribute to product decisions that improve customer financial outcomes.