Teams at PLS Financial Services, Inc.

Provide consultative employee-relations support to field leadership across multiple units: conduct investigations, counsel leaders, analyze HR metrics, ensure regulatory compliance, drive change management, prepare reports, and develop proactive HR strategies to improve engagement and performance. Frequent partnership with support center teams and ~25% travel.

The Director of Operations oversees regional store operations, ensures excellent customer service, fosters team development, manages financial performance, and implements strategic initiatives for growth.

Overnight Managers support CSRs during overnight hours, ensuring compliance with regulations and excellent customer service, while managing store operations and resolving complaints.