Teams at Plaza Home Mortgage, Inc.

Coordinates post-closing mortgage documentation by identifying outstanding trailing documents, requesting and reviewing documents, curing title or deed defects, updating the loan origination system, reconciling reports, and delivering completed documents to investors or servicers. The role requires accuracy, organization, effective communication, research skills, deadline management, and the ability to multitask in a high-volume remote environment.

Support underwriting and investor suspense remediation by liaising with investors, validating and procuring documentation, preparing rebuttals, monitoring shipped loans to settlement, identifying process gaps, training staff, and updating policies and procedures to ensure timely loan purchase and compliance.

The National Account Executive drives new business by developing and managing relationships with large national wholesale accounts, providing support and training, and ensuring compliance with regulations.