Platform9 Benefits Overview

The Technical Account Manager at Platform9 provides enterprise-class support and customer success services for cloud solutions, acting as the technical liaison between customers and various internal teams, ensuring reliability and performance while managing technical escalations and upgrades.

Design, implement, and maintain cloud infrastructure (AWS, OCI, Kubernetes, OpenStack); automate provisioning with Terragrunt/Ansible; build monitoring and observability (Prometheus, Grafana, Loki); develop tooling and CI/CD pipelines; troubleshoot production issues and participate in on-call rotation to ensure high availability and performance.

Design, implement, and maintain cloud infrastructure (AWS, OCI, Kubernetes, OpenStack), automate provisioning with IaC, build observability and CI/CD, develop operational tooling, troubleshoot production issues, participate in on-call rotations, and collaborate with engineering teams to ensure high availability, scalability, and security.