Teams at Plasmidsaurus

Own the user experience and growth of Plasmidsaurus's non-biology web application. Responsibilities include interviewing researchers, translating customer feedback into product roadmaps, improving onboarding, collaboration, payments, logistics tracking, account settings, email, internationalization, workspaces, and sharing. The role also focuses on analytics, identifying workflow drop-offs, running experiments, prototyping, and partnering closely with engineering teams to deliver customer-focused improvements.

Provides Tier 1–2 technical support to scientists using sequencing services. Responsibilities include responding to inquiries, interpreting scientific information, troubleshooting sequencing issues, monitoring outputs, maintaining CRM records, escalating complex cases, and improving workflows and documentation. The role requires a biology-related degree, sequencing or molecular biology experience, strong communication and problem-solving skills, and customer service ability. It is hybrid in Cologne with occasional weekend coverage.

Manage global month-end close, accounts payable, inventory accounting, foreign entity accounting, and financial reporting across US, European, and Asian subsidiaries. Own Rillet ERP, revenue recognition, lease accounting, stock-based compensation, audit readiness, statutory compliance, and accounting documentation. Partner with the Controller, auditors, local accounting firms, procurement, AR, and offshore accounting teams while building scalable processes and developing the accounting function.