Teams at PLANO LEGACY CLUB 24 LLC

Provide friendly front desk support for club members and prospects: greet visitors, answer phones, check members into the PEAK/ABC IGNITE system, assist with membership sign-ups and tours, update accounts, respond to member inquiries and escalate as needed, and complete daily cleaning and facility upkeep tasks.

Manage recruitment, hiring, onboarding, mentoring and performance of personal trainers to meet departmental KPIs. Train staff on consultations, appointment setting, POS and Trainerize, conduct quality reviews, assign clients, support sales strategies, promote client retention, coordinate with Personal Training Director, and perform audits and reporting.

Assist the Personal Training Manager by onboarding, mentoring, and coaching trainers; run consultations and quality reviews; help schedule clients, support social media and trainer business plans; deliver group workouts and maintain member engagement while covering PTM duties as needed.